This paper stresses the importance of the strategic integration of the organisational facilities management function as being an essential prerequisite towards facilities and organisational effectiveness. The impact of both the strategic and operational facilities management function on community health‐care facility users is also documented. The value of the facilities management function in terms of other health‐care related organisational core deliverables is also observed. Mechanisms for general organisational facilities management improvement are identified and a number of facilities management performance measuring tools outlined.
Journal of Management in Medicine – Emerald Publishing
Published: Dec 1, 2000
Keywords: Facilities management; Integration; Value; Health care
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