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The value of intercultural competence for performance of multicultural teams

The value of intercultural competence for performance of multicultural teams Managers working in multinational companies carry out their organizational goals through multicultural teams. Performance of multicultural teams can be examined from an intercultural communication perspective. Executives, managers, management consultants, and educators interested in improving multicultural team performance need to know about intercultural competence and how it affects team performance. This article provides a working definition of high‐performance multicultural teams and outlines the challenges multicultural teams face. These definitions along with extensive interview data and detailed self‐reports of American and Russian managers working in multicultural teams emphasize the high importance of intercultural competence in improving the performance of these teams. This article also serves to highlight the characteristics of high‐performance multicultural teams, the common challenges of multicultural teams, and the sources of these challenges. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Team Performance Management Emerald Publishing

The value of intercultural competence for performance of multicultural teams

Alexei V. Matveev; Richard G. Milter
Team Performance Management , Volume 10 (5/6): 8 – Jul 1, 2004
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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1352-7592
DOI
10.1108/13527590410556827
Publisher site
See Article on Publisher Site

Abstract

Managers working in multinational companies carry out their organizational goals through multicultural teams. Performance of multicultural teams can be examined from an intercultural communication perspective. Executives, managers, management consultants, and educators interested in improving multicultural team performance need to know about intercultural competence and how it affects team performance. This article provides a working definition of high‐performance multicultural teams and outlines the challenges multicultural teams face. These definitions along with extensive interview data and detailed self‐reports of American and Russian managers working in multicultural teams emphasize the high importance of intercultural competence in improving the performance of these teams. This article also serves to highlight the characteristics of high‐performance multicultural teams, the common challenges of multicultural teams, and the sources of these challenges.

Journal

Team Performance Management – Emerald Publishing

Published: Jul 1, 2004

Keywords: Team working; Performance management; National cultures; United States of America; Russia

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