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The Use of Biodata for Hotel Employee Selection

The Use of Biodata for Hotel Employee Selection Brings together the main findings of a pilot study which aims toimprove operational frontofhouse employee selection in a largeinternational companyowned hotel group. The study involves thedevelopment and testing of a method for scoring applicants foroperational frontofhouse positions using biodata based on theirinterpersonal skills and their job flexibility. The data were collectedat a mediumsized city centre hotel in the United Kingdom staffed with112 employees, 73 of whom participated in the study. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Contemporary Hospitality Management Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0959-6119
DOI
10.1108/09596119210010402
Publisher site
See Article on Publisher Site

Abstract

Brings together the main findings of a pilot study which aims toimprove operational frontofhouse employee selection in a largeinternational companyowned hotel group. The study involves thedevelopment and testing of a method for scoring applicants foroperational frontofhouse positions using biodata based on theirinterpersonal skills and their job flexibility. The data were collectedat a mediumsized city centre hotel in the United Kingdom staffed with112 employees, 73 of whom participated in the study.

Journal

International Journal of Contemporary Hospitality ManagementEmerald Publishing

Published: Feb 1, 1992

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