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Draws an analogy between a successful work team and a successful soccer team. Identifies several team types which support TQ operations. Suggests that work is evolving from reactive problem‐solving teams towards proactive process improvement teamworking. Illustrates the development of problem‐solving teamworking and suggests that this style is now moving into self‐supervising teams. Models the various team types being utilized within the UK.
The TQM Magazine – Emerald Publishing
Published: Jun 1, 1995
Keywords: Football; Organizational development; Quality; Teams; Teamwork; TQM; United Kingdom
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