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The role of transformational leadership in reinforcing product and service innovation: Job satisfaction as a mediator

The role of transformational leadership in reinforcing product and service innovation: Job... PurposeThis purpose of this study is to examine the role played by transformational leadership in reinforcing product service and innovation and the mediating effect of job satisfaction.Design/methodology/approachData was gathered from the responses of 486 employees working in three telecom companies providing mobile phones and internet services in Jordan to a questionnaire survey and from semi-structured in depth interviews with 15 team leaders.FindingsThe results suggest that all four aspects of transformational leadership behaviors are positively and directly associated with product and service innovation. In addition, transformational leadership behaviors have a positive and direct effect on job satisfaction. Finally job satisfaction does act as mediator between transformational leadership and innovation.Practical implicationsTherefore for organizations to improve performance and encourage innovative behaviors middle management and employees should be trained to use a transformational leadership style and measures to improve job satisfaction should be put in place.Originality/valueThis paper adds to the understanding of how leaders can develop innovation through developing appropriate workplace cultures and conditions. 10; 10. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Human Resource Management International Digest Emerald Publishing

The role of transformational leadership in reinforcing product and service innovation: Job satisfaction as a mediator

Human Resource Management International Digest , Volume 27 (5): 3 – Jul 8, 2019
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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0967-0734
DOI
10.1108/HRMID-05-2019-0142
Publisher site
See Article on Publisher Site

Abstract

PurposeThis purpose of this study is to examine the role played by transformational leadership in reinforcing product service and innovation and the mediating effect of job satisfaction.Design/methodology/approachData was gathered from the responses of 486 employees working in three telecom companies providing mobile phones and internet services in Jordan to a questionnaire survey and from semi-structured in depth interviews with 15 team leaders.FindingsThe results suggest that all four aspects of transformational leadership behaviors are positively and directly associated with product and service innovation. In addition, transformational leadership behaviors have a positive and direct effect on job satisfaction. Finally job satisfaction does act as mediator between transformational leadership and innovation.Practical implicationsTherefore for organizations to improve performance and encourage innovative behaviors middle management and employees should be trained to use a transformational leadership style and measures to improve job satisfaction should be put in place.Originality/valueThis paper adds to the understanding of how leaders can develop innovation through developing appropriate workplace cultures and conditions. 10; 10.

Journal

Human Resource Management International Digest – Emerald Publishing

Published: Jul 8, 2019

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