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The role of procedural justice in the new product development process

The role of procedural justice in the new product development process Purpose – The purpose of this paper is to explore the antecedents and consequences of the level of procedural justice climate in new product development (NPD) teams. The aim is to discover answers to the following questions: First, can the procedural justice climate level be used to predict NPD team outcomes such as product performance and product creativity? Second, what NPD team characteristics can be leveraged to improve the justice climate? Design/methodology/approach – A theoretical model was developed and tested on the survey data collected from 93 product managers of Turkish companies. The product managers who participated in this study represented various industries, including those of telecommunications, food, material, software, machinery, chemicals, and service technologies. Findings – Statistical analyses demonstrated that stability, collectivism, and moderate‐level functional diversity of teams were significantly related to the procedural justice climate. In addition, procedural justice climate had significant positive impacts on new product creativity and speed to market. Such impacts were found to be more significant with regard to high‐turbulence conditions. Originality/value – This paper is the first attempt to explore the role of procedural justice in NPD teams. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png European Journal of Innovation Management Emerald Publishing

The role of procedural justice in the new product development process

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1460-1060
DOI
10.1108/14601060810869866
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to explore the antecedents and consequences of the level of procedural justice climate in new product development (NPD) teams. The aim is to discover answers to the following questions: First, can the procedural justice climate level be used to predict NPD team outcomes such as product performance and product creativity? Second, what NPD team characteristics can be leveraged to improve the justice climate? Design/methodology/approach – A theoretical model was developed and tested on the survey data collected from 93 product managers of Turkish companies. The product managers who participated in this study represented various industries, including those of telecommunications, food, material, software, machinery, chemicals, and service technologies. Findings – Statistical analyses demonstrated that stability, collectivism, and moderate‐level functional diversity of teams were significantly related to the procedural justice climate. In addition, procedural justice climate had significant positive impacts on new product creativity and speed to market. Such impacts were found to be more significant with regard to high‐turbulence conditions. Originality/value – This paper is the first attempt to explore the role of procedural justice in NPD teams.

Journal

European Journal of Innovation Management – Emerald Publishing

Published: Apr 25, 2008

Keywords: Product innovation; Justice; Product development; New products; Marketing; Turkey

References

  • Antecedents and consequences of team stability on new product development performance
    Akgun, A.; Lynn, G.S.
  • The influence of social comparisons on perceptions of procedural fairness
    Ambrose, M.L.; Kulik, C.T.
  • Structural equation modeling in practice: a review and recommended two‐step approach
    Anderson, J.C.; Gerbing, D.W.
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    Argote, L.
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    Bagozzi, R.; Yi, Y.; Phillips, L.W.
  • Layoffs, equity theory, and work performance: further evidence of the impact of survivor guilt
    Brockner, J.; Greenberg, J.; Brockner, A.; Bortz, J.; Davy, J.; Carter, C.