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Outlines the make‐up and role of ACAS. Considers the different areas of their work i.e. collective conciliation, advisory services, individual conciliation, and promotion work. Discusses each in turn before speculating on the future for ACAS, suggesting that it needs to keep pace with the changing nature of work. Cites that the body is attempting an arbitration alternative to the legalistic employment tribunal.
Management Research News – Emerald Publishing
Published: Jan 1, 2001
Keywords: Arbitration; Dispute resolutions; Advisory services; ACAS
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