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The rise, fall and return or customer retention at MCI

The rise, fall and return or customer retention at MCI http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Antidote Emerald Publishing

The rise, fall and return or customer retention at MCI

The Antidote , Volume 3 (5): 1 – Aug 1, 1998

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Publisher
Emerald Publishing
Copyright
Copyright © 1998 MCB UP Ltd. All rights reserved.
ISSN
1363-8483
DOI
10.1108/EUM0000000006577
Publisher site
See Article on Publisher Site

Abstract

Journal

The AntidoteEmerald Publishing

Published: Aug 1, 1998

Keywords: Customer requirements; Retention; MCI

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