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The Problem with Standards A Plea for a Behavioural Framework

The Problem with Standards A Plea for a Behavioural Framework Standards are central to quality assurance if they are ambiguous or imprecise then the entire enterprise is a waste of time. The way to eliminate ambiguity is to use behavioural language, but this poses problems for workers in the care sector. Problems which centre on the incompatibility of the qualitativequantitative dichotomy. Suggests that this problem is largely semantic and that by realigning our perception of nursing activity and problem solving standards can be written which are both precise and analytic. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

The Problem with Standards A Plea for a Behavioural Framework

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0952-6862
DOI
10.1108/09526869210014935
Publisher site
See Article on Publisher Site

Abstract

Standards are central to quality assurance if they are ambiguous or imprecise then the entire enterprise is a waste of time. The way to eliminate ambiguity is to use behavioural language, but this poses problems for workers in the care sector. Problems which centre on the incompatibility of the qualitativequantitative dichotomy. Suggests that this problem is largely semantic and that by realigning our perception of nursing activity and problem solving standards can be written which are both precise and analytic.

Journal

International Journal of Health Care Quality AssuranceEmerald Publishing

Published: Mar 1, 1992

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