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The problem of time in financial services business markets: a conceptual approach

The problem of time in financial services business markets: a conceptual approach This paper presents a conceptual analysis of time within a business-to-business financial services context. No study has attempted to do this in the financial services sector. We discuss the methodological debate, literature on temporality and multi-disciplinary conceptualisations of time. Time as it operates in business relationships is also considered. We analyse effect and problems of the present, past and future in business relationships, and evaluate how these critical temporal junctures affect exchange, relationship development, and the internal and external effectiveness of companies. The paper concludes with a discussion of the resolution of the conflicts which arise out of different temporal perceptions and needs, an examination of those conflicts, and managerial applications for effective management of the alignment of time between interacting organisations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Bank Marketing Emerald Publishing

The problem of time in financial services business markets: a conceptual approach

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Publisher
Emerald Publishing
Copyright
Copyright © 2002 MCB UP Ltd. All rights reserved.
ISSN
0265-2323
DOI
10.1108/02652320210437670
Publisher site
See Article on Publisher Site

Abstract

This paper presents a conceptual analysis of time within a business-to-business financial services context. No study has attempted to do this in the financial services sector. We discuss the methodological debate, literature on temporality and multi-disciplinary conceptualisations of time. Time as it operates in business relationships is also considered. We analyse effect and problems of the present, past and future in business relationships, and evaluate how these critical temporal junctures affect exchange, relationship development, and the internal and external effectiveness of companies. The paper concludes with a discussion of the resolution of the conflicts which arise out of different temporal perceptions and needs, an examination of those conflicts, and managerial applications for effective management of the alignment of time between interacting organisations.

Journal

International Journal of Bank MarketingEmerald Publishing

Published: Sep 1, 2002

Keywords: Financial services; Business‐to‐business marketing; Channel relations

References