Outlines the role of the PO Welfare Service, the wide range ofcasework handled, plus involvement with preretirement education andcoping with change. The Welfare Service provides an advisory counsellingservice to PO employees over 200,000 and PO pensioners over 180,000throughout the UK. The importance of training and development plus thecustomer first focus are emphasised.
Employee Counselling Today – Emerald Publishing
Published: May 1, 1991