The play of information systems development Drama and ritual in the development of a nursing information system

The play of information systems development Drama and ritual in the development of a nursing... Seeks to show the ritual and dramatic elements in an ostensibly rational and technocratic process; that is, the formulation of nurses’ information requirements prior to the introduction of a computerized nursing information system in a large hospital. Suggests that ritual is an important social process in times of change within organizations and that there are close affinities between ritual and theatrical performance. What is interesting is that a process of intensifying the measurement of performance and the monitoring of work, apparently attributes of rational managerial practice, appear to be enacted in conditions which are redolent of ritual and of theatre. It is this somewhat paradoxical juxtaposition of the introduction of new technologies, replete with scientific allusions and the decidedly non‐rational social practices that accompany them, which lead to a questioning of the efficacy of notions of efficient and rational management and the role of new technologies in supporting these ideals. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Technology & People Emerald Publishing

The play of information systems development Drama and ritual in the development of a nursing information system

Information Technology & People, Volume 9 (2): 19 – Jun 1, 1996

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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0959-3845
DOI
10.1108/09593849610121589
Publisher site
See Article on Publisher Site

Abstract

Seeks to show the ritual and dramatic elements in an ostensibly rational and technocratic process; that is, the formulation of nurses’ information requirements prior to the introduction of a computerized nursing information system in a large hospital. Suggests that ritual is an important social process in times of change within organizations and that there are close affinities between ritual and theatrical performance. What is interesting is that a process of intensifying the measurement of performance and the monitoring of work, apparently attributes of rational managerial practice, appear to be enacted in conditions which are redolent of ritual and of theatre. It is this somewhat paradoxical juxtaposition of the introduction of new technologies, replete with scientific allusions and the decidedly non‐rational social practices that accompany them, which lead to a questioning of the efficacy of notions of efficient and rational management and the role of new technologies in supporting these ideals.

Journal

Information Technology & PeopleEmerald Publishing

Published: Jun 1, 1996

Keywords: Dramatization; Employee attitudes; Information systems; Information technology strategy; Participation

References

  • Purity and Danger
    Douglas, M.

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