Purpose – This paper aims to find out how employee productivity can be increased for profit through implementation of an appropriate functional and behavioural competency training program. Design/methodology/approach – An exploratory study based on primary data collection from the white goods sales Strategic Business Unit of an Indian organization. Findings – There was an increase in the overall productivity of 63 percent after implementation of the project. Research limitations/implications – The role of other factors in productivity improvement can be further delved into. Practical implications – The success story of the Project can be emulated by other Indian organizations. Originality/value – The results provided in this project could make a key contribution to the success of those wishing to improve productivity and profit.
Development and Learning in Organizations – Emerald Publishing
Published: Oct 2, 2009
Keywords: Strategic management; Workplace training; Productivity rate; Competitive advantage; Business development; India
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