The paper highlights some Australian businesses where CADCAM hasramifications for the quality of goods produced. Since this technologyconstitutes the core of flexible automation, it eliminates direct humaninvolvement with certain aspects of product and process design, andproduction. Therefore, the outcomes are more predictable. Reviews arepresented of the various dimensions of quality and the potentialbenefits of CADCAM. There is also some discussion of TQM and thetendency to focus on shopfloor consistent conformance to given productspecifications, in contrast to recent attempts to emphasise design,because it offers more scope for gaining competitive advantage. Theempirical evidence indicates that CADCAM has indeed had a greaterimpact on preproduction activities, and toolmaking in particular, thanon factory operations. Also, styling is very significant in the contextof quality enhancement. The ability to machine to closer dimensionaltolerances may have been somewhat oversold in this respect, unless thedefinition covers raising productivity through getting it rightfirst time.
International Journal of Operations & Production Management – Emerald Publishing
Published: Oct 1, 1991
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