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Purpose – The purpose of this paper is to increase the student's knowledge of the value chain and its importance in managing costs. Design/methodology/approach – The approach takes the form of a teaching case with practical implications, which also includes teaching notes. Findings – It is important to effectively manage a company's value chain. A clear understanding of the value chain, combined with effective management of all aspects of the value chain can often lead to a competitive advantage in today's business environment. Practical implications – A company can improve decision making with a clear understanding of the value chain. Originality/value – This case presents a practical and straightforward approach for instructors to explain the value chain concept and how important managing the value chain can be to the company's overall success.
Journal of Management Development – Emerald Publishing
Published: Mar 21, 2008
Keywords: Costs; Value chain; Decision making
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