Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/the-influence-of-online-host-guest-interaction-on-listing-popularity-cfgToYhAnU
References (36)
-
Fuzhen Liu, K. Lai, Jiang Wu, X. Luo (2022)
How Electronic Word of Mouth Matters in Peer-to-Peer Accommodation: The Role of Price and ResponsivenessInternational Journal of Electronic Commerce, 26
-
The impact of information disclosure on consumer purchase behavior on sharing economy platform airbnb
International Journal of Production Economics, 231
-
Yong Chen, Karen Xie (2017)
Consumer valuation of Airbnb listings: a hedonic pricing approachInternational Journal of Contemporary Hospitality Management, 29
-
Jiang Wu, Panhao Ma, Karen Xie (2017)
In sharing economy we trust: the effects of host attributes on short-term rental purchasesInternational Journal of Contemporary Hospitality Management, 29
-
E. Ert, A. Fleischer, Nathan Magen (2016)
Trust and Reputation in the Sharing Economy: The Role of Personal Photos on AirbnbDecisionSciRN: Financial Decision-Making (Topic)
-
-
Ruihe Yan, Kem Zhang, Xiang Gong (2021)
Listing popularity on the peer-to-peer accommodation platform: the heuristic-systematic and uncertainty reduction perspectivesInternational Journal of Contemporary Hospitality Management
-
Pearl Lin, Daisy Fan, Hanqin Zhang, Chloe Lau (2019)
Spend less and experience more: Understanding tourists’ social contact in the Airbnb contextInternational Journal of Hospitality Management
-
Shixuan Fu, Xusen Cheng, Ying Bao, Anil Bilgihan, F. Okumus (2020)
Staying in a hotel or peer-to-peer accommodation sharing? A discrete choice experiment with online reviews and discount strategiesInternet Res., 31
-
M. Ritter, H. Schanz (2019)
The sharing economy: A comprehensive business model frameworkJournal of Cleaner Production
-
J. Stock, M. Yogo, W.K.A. Donald (2005)
Identification and Inference for Econometric Models
-
Trust and reputation in the sharing economy: the role of personal photos in airbnb
Tourism Management, 55
-
Karen Xie, Z. Mao, Jiang Wu (2019)
Learning from peers: The effect of sales history disclosure on peer-to-peer short-term rental purchasesInternational Journal of Hospitality Management
-
Xun Xu (2020)
How do consumers in the sharing economy value sharing? Evidence from online reviewsDecis. Support Syst., 128
-
Iis Tussyadiah, Sangwon Park (2018)
When guests trust hosts for their words: Host description and trust in sharing economyTourism Management
-
Jiang Wu, Jingxuan Cai, X. Luo, Jose Benitez (2021)
How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigationDecis. Support Syst., 143
-
Wen-Lung Shiau, M. Luo (2012)
Factors affecting online group buying intention and satisfaction: A social exchange theory perspectiveComput. Hum. Behav., 28
-
Sai Liang, M. Schuckert, R. Law, Chihchien Chen (2020)
The importance of marketer-generated content to peer-to-peer property rental platforms: Evidence from AirbnbInternational Journal of Hospitality Management, 84
-
Marta García, Pablo Muñoz-Gallego, G. Viglia, Ó. González-Benito (2020)
Be Social! The Impact of Self-Presentation on Peer-to-Peer Accommodation RevenueJournal of Travel Research, 59
-
Jurgen Willems, Carolin Waldner, J. Ronquillo (2019)
Reputation Star Society: Are star ratings consulted as substitute or complementary information?Decis. Support Syst., 124
-
K. Cook, E. Rice (2020)
Social Exchange TheoryThe Blackwell Encyclopedia of Sociology
-
Hyoungeun Moon, Li Miao, Lydia Hanks, Nathaniel Line (2019)
Peer-to-peer interactions: Perspectives of Airbnb guests and hostsInternational Journal of Hospitality Management
-
Karen Xie, Z. Mao (2017)
The impacts of quality and quantity attributes of Airbnb hosts on listing performanceInternational Journal of Contemporary Hospitality Management, 29
-
Karen Xie, C. Heo, Z. Mao (2021)
Do professional hosts matter? Evidence from multi-listing and full-time hosts in AirbnbJournal of Hospitality and Tourism Management, 47
-
Yonggui Wang, Diandian Xiang, Zhiyong Yang, Shuang Ma (2019)
Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theoryJournal of Cleaner Production
-
Social exchange theory
Annual Review of Sociology, 2
-
Heejeong Han, Seunghun Shin, Namho Chung, C. Koo (2019)
Which appeals (ethos, pathos, logos) are the most important for Airbnb users to booking?International Journal of Contemporary Hospitality Management
-
C. Lee (2021)
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviewsDecis. Support Syst., 152
-
Sai Liang, M. Schuckert, R. Law, Chihchien Chen (2017)
Be a “Superhost”: The importance of badge systems for peer-to-peer rental accommodationsTourism Management, 60
-
Le Zhang, Q. Yan, Leihan Zhang (2020)
A text analytics framework for understanding the relationships among host self-description, trust perception and purchase behavior on AirbnbDecis. Support Syst., 133
-
Will Sutherland, M. Jarrahi (2018)
The sharing economy and digital platforms: A review and research agendaInt. J. Inf. Manag., 43
-
Fuzhen Liu, K. Lai, Jiang Wu, Wenjing Duan (2021)
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economyDecis. Support Syst., 149
-
Hanwei Li, D. Simchi-Levi, M. Wu, Weiming Zhu (2019)
Estimating and Exploiting the Impact of Photo Layout: A Structural ApproachOperations Management eJournal
-
A. Farmaki, Dimitrios Stergiou (2019)
Escaping loneliness Through Airbnb host-guest interactionsTourism Management
-
Graziano Abrate, G. Viglia (2019)
Personal or Product Reputation? Optimizing Revenues in the Sharing EconomyJournal of Travel Research, 58
-
Estimating and exploiting the impact of photo layout: a structural approach
Management Science
- Publisher
- Emerald Publishing
- Copyright
- © Emerald Publishing Limited
- ISSN
- 0959-3845
- DOI
- 10.1108/itp-11-2022-0832
- Publisher site
- See Article on Publisher Site
Abstract
To promote the success of peer-to-peer accommodation, this study examines the effects of online host–guest interaction as well as the interaction's boundary conditions of listing price and reputation on listing popularity.Design/methodology/approachUsing 330,686 data collected from Airbnb in the United States of America, the authors provide empirical evidence to answer whether social-oriented self-presentation and response rate influence listing popularity from the perspective of social exchange theory (SET). In addition, the authors investigate how these two kinds of online host–guest interactions work with listing price and reputation to influence listing popularity.FindingsThe results reveal the positive association between online host–guest interaction and listing popularity. Notably, the authors find that listing price strengthens but listing reputation weakens the positive effects of online host–guest interactions on listing popularity in peer-to-peer accommodation.Originality/valueThis study is the first attempt to adopt SET to explain the importance of online host–guest interactions in influencing listing popularity as well as examine the moderating role of listing price and reputation on the above relationship.
Journal
Information Technology and People – Emerald Publishing
Published: Sep 3, 2024
Keywords: Host–guest interaction; Online reputation; Self-presentation; Peer-to-peer accommodation; Social exchange theory