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R Veninga
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T Steward
Whom can you trust? It’s not easy to tell
Outlines some of the major reasons why trust has eroded in contemporary organizations: overwork, changing work schedules, lack of financial resources, and lack of managerial integrity. Provides strategies corporations can use to rebuild trust: including surveying employees about their attitudes toward work; by acting on their suggestions, by being honest, demonstrating empathy and by being sensitive to family issues.
Integrated Manufacturing Systems – Emerald Publishing
Published: Sep 1, 2002
Keywords: Management attitudes; Employee participation
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