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The importance of supervisor support for a change initiative An analysis of job satisfaction and involvement

The importance of supervisor support for a change initiative An analysis of job satisfaction and... Purpose – Although organizations change on a regular basis, much of what we know about the impacts of organizational change can best be described as macro‐level information. Only recently have scholars begun to examine the impact of organizational change at the level of the individual employee (i.e. micro level). The purpose of this paper is to assess the importance of a supervisor's support for a change initiative in relation to employee job satisfaction and job involvement. Design/methodology/approach – This research made use of archival data. Police officers ( n =88) were randomly selected from across the USA to complete phone interviews meant to assess, in part, supervisor support for a change from traditional policing to community policing, job satisfaction, and job involvement. Findings – While supervisor support for the change initiative was found to be related to job satisfaction and job involvement, job satisfaction mediated the supervisor support‐job involvement relationship. Research limitations/implications – The major limitation of this study is its small sample, which precluded the use of more advanced statistical techniques (i.e. structural equation modeling). The major implication is that both employees and the organization stand to benefit during a change initiative if the supervisor demonstrates his or her support for the initiative. Originality/value – This research is of value given the prevalence of organizational change and the need for more research examining the impact of change on micro‐level issues. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Organizational Analysis Emerald Publishing

The importance of supervisor support for a change initiative An analysis of job satisfaction and involvement

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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1934-8835
DOI
10.1108/19348831111173432
Publisher site
See Article on Publisher Site

Abstract

Purpose – Although organizations change on a regular basis, much of what we know about the impacts of organizational change can best be described as macro‐level information. Only recently have scholars begun to examine the impact of organizational change at the level of the individual employee (i.e. micro level). The purpose of this paper is to assess the importance of a supervisor's support for a change initiative in relation to employee job satisfaction and job involvement. Design/methodology/approach – This research made use of archival data. Police officers ( n =88) were randomly selected from across the USA to complete phone interviews meant to assess, in part, supervisor support for a change from traditional policing to community policing, job satisfaction, and job involvement. Findings – While supervisor support for the change initiative was found to be related to job satisfaction and job involvement, job satisfaction mediated the supervisor support‐job involvement relationship. Research limitations/implications – The major limitation of this study is its small sample, which precluded the use of more advanced statistical techniques (i.e. structural equation modeling). The major implication is that both employees and the organization stand to benefit during a change initiative if the supervisor demonstrates his or her support for the initiative. Originality/value – This research is of value given the prevalence of organizational change and the need for more research examining the impact of change on micro‐level issues.

Journal

International Journal of Organizational Analysis – Emerald Publishing

Published: Oct 11, 2011

Keywords: United States of America; Police; Organizational change; Change management; Employees behaviour; Satisfaction; Support; Involvement

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