The impact of the behavioural environment on office productivity

The impact of the behavioural environment on office productivity Purpose – The aim of this paper is to demonstrate the role the behavioural environment plays in office productivity. Design/methodology/approach – The paper reviews the literature from the occupier perspective. This approach enables a greater appreciation of the social context of offices. The review establishes the need to link work process with the office environment. It identifies the need to understand how occupiers make sense of space through personalisation. The balance between the positive interactions in the office and negative distractions are explored. Findings – The review of the literature reveals that by adopting the occupier perspective potential tensions can be identified between individual, private and team‐based collaborative work areas. These tensions can have an impact on the office occupier's productivity. Originality/value – This paper establishes that to ensure office environments are designed for optimum productivity; consideration needs to be given to the role of the behavioural environment. Office environments need to be designed to enhance collaboration, whilst at the same time ensure individual private work is not compromised. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Facilities Management Emerald Publishing

The impact of the behavioural environment on office productivity

Journal of Facilities Management, Volume 5 (3): 14 – Jul 17, 2007

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Publisher
Emerald Publishing
Copyright
Copyright © 2007 Emerald Group Publishing Limited. All rights reserved.
ISSN
1472-5967
DOI
10.1108/14725960710775045
Publisher site
See Article on Publisher Site

Abstract

Purpose – The aim of this paper is to demonstrate the role the behavioural environment plays in office productivity. Design/methodology/approach – The paper reviews the literature from the occupier perspective. This approach enables a greater appreciation of the social context of offices. The review establishes the need to link work process with the office environment. It identifies the need to understand how occupiers make sense of space through personalisation. The balance between the positive interactions in the office and negative distractions are explored. Findings – The review of the literature reveals that by adopting the occupier perspective potential tensions can be identified between individual, private and team‐based collaborative work areas. These tensions can have an impact on the office occupier's productivity. Originality/value – This paper establishes that to ensure office environments are designed for optimum productivity; consideration needs to be given to the role of the behavioural environment. Office environments need to be designed to enhance collaboration, whilst at the same time ensure individual private work is not compromised.

Journal

Journal of Facilities ManagementEmerald Publishing

Published: Jul 17, 2007

Keywords: Workplace; Employee productivity; Employee behaviour; Office layout

References

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