Access the full text.
Sign up today, get DeepDyve free for 14 days.
G. Fitzsimons (2000)
Consumer Response to StockoutsJournal of Consumer Research, 27
H. Lee, R. So, C.S. Tang
The value of information in a two‐level supply chain
Jayashankar Swaminathan, S. Tayur (2003)
Models for Supply Chains in E-BusinessManag. Sci., 49
S. Croom (2005)
The impact of e‐business on supply chain managementInternational Journal of Operations & Production Management, 25
Hau Lee, K. So, Christopher Tang (2000)
The Value of Information Sharing in a Two-Level Supply ChainManagement Science, 46
Eric Zieyel (1988)
Operations research : applications and algorithmsTechnometrics, 30
T.W. Gruen, D.S. Corsten, S. Bharadwaj
Retail out‐of‐stocks: a worldwide examination of extent causes and consumer responses
VICS
CPFR guidelines: voluntary inter‐industry commerce standards
F. Chen, Z. Dresner, J.K. Ryan, D. Simchi‐Levei
Quantifying the bullwhip effect in a simple supply chain: the impact of forecasting lead time and information
A. Blatherwick (1998)
Vendor‐managed inventory: fashion fad or important supply chain strategy?Supply Chain Management, 3
H.L. Lee, V. Padmanabhan, S. Whang
Information distortion in a supply chain: the bullwhip effect
Philip Kaminsky, Jayashankar Swaminathan (2000)
Utilizing Forecast Band Refinement for Capacitated Production PlanningManuf. Serv. Oper. Manag., 3
M. Emmelhainz, J. Stock, L. Emmelhainz (1991)
Consumer responses to retail stock-outsJournal of Retailing, 67
R. Kaipia, K. Tanskanen (2003)
Vendor managed category management—an outsourcing solution in retailingJournal of Purchasing and Supply Management, 9
K. Pramatari, G. Doukidis, P. Miliotis (2004)
Streamlining the replenishment process through extended information sharing and collaboration: defining the underlying e-commerce infrastructureProceedings. IEEE International Conference on e-Commerce Technology, 2004. CEC 2004.
Hau Lee, V. Padmanabhan, S. Whang (1997)
Comments on "Information Distortion in a Supply Chain: The Bullwhip Effect"Manag. Sci., 50
E. Fleisch, Christian Tellkamp (2005)
Inventory Inaccuracy and Supply Chain Performance: A Simulation Study of a Retail Supply ChainInternational Journal of Production Economics, 95
ECR Europe
The Business Case of ECR
C. Vuyk
Out‐of‐stocks: a nightmare for retailer and supplier
Yunyi Kang (2004)
Information inaccuracy in inventory systems
S.R. Croom
The impact of e‐business on supply chain management: an empirical study of key developments
S. Gavirneni, R. Kapuscinski, S. Tayur (1999)
Value of Information in Capacitated Supply ChainsManagement Science, 45
S. Chopra, P. Meindl (2007)
Supply Chain Management: Strategy, Planning & Operation
E. Prater, Gregory Frazier, Pedro Reyes (2005)
Future impacts of RFID on e‐supply chains in grocery retailingSupply Chain Management, 10
R. Berger
Optimal Shelf Availability – Increasing Shopper Satisfaction at the Moment of Truth
W. Verbeke, P. Farris, R. Thurik (1998)
Consumer response to the preferred brand out‐of‐stock situationEuropean Journal of Marketing, 32
R. Berger
Key Industry Trends in the Food
Katia Campo, E. Gijsbrechts, Patricia Nisol (2004)
Dynamics in consumer response to product unavailability: do stock-out reactions signal response to permanent assortment reductions?Journal of Business Research, 57
L. Olofsson
On‐shelf availability, making it happen together
Michael O'keeffe, A. Fearne (2002)
From Commodity Marketing to Category Management: Insights from the Waitrose Category Leadership Program in Fresh ProduceSupply Chain Management, 7
Williams Sh (1999)
Collaborative planning, forecasting, and replenishment.Hospital materiel management quarterly, 21 2
Allen Webster (1992)
Applied Statistics for Business and Economics
Kyle Cattani, W. Hausman (2000)
Why Are Forecast Updates Often Disappointing?Manuf. Serv. Oper. Manag., 2
R. Berger
Full‐shelf Satisfaction: Reducing Out‐of‐stocks in the Grocery Channel
K.S. Soliman, L. Chen, M.N. Frolick
ASPs: do they work?
T. Sointu, J. Slotte, M. Falck
Managing promotions efficiently with collaborative planning and automated store ordering
K. Cheung, Hau Lee (2002)
The Inventory Benefit of Shipment Coordination and Stock Rebalancing in a Supply ChainManag. Sci., 48
R. McIvor, P. Humphreys (2004)
The implications of electronic B2B intermediaries for the buyer‐supplier interfaceInternational Journal of Operations & Production Management, 24
S. Çetinkaya, Chung-Yee Lee (2000)
Stock Replenishment and Shipment Scheduling for Vendor-Managed Inventory SystemsManagement Science, 46
Hean Keh, S. Park (1997)
To market, to market: the changing face of grocery retailingLong Range Planning, 30
F. Heylighen
Web dictionary of cybernetics and systems
K. Straughn
The relationship between stock‐outs and brand share
C.Y. Wong
The impact of information quality on shelf replenishment policies
K. Pramatari, D. Papakiriakopoulos, A. Poulymenakou, G.I. Doukidis
New forms of CPFR
S. Ogawa (2002)
The Hypothesis-Testing Ordering System: A New Competitive Weapon of Japanese Convenience Stores in a New Digital Era
D.R. Bell, G.J. Fitzsimons
An experimental and empirical analysis of consumer response to stockouts
P.B. Schary, M. Christopher
The anatomy of a stock‐out
Khalid Soliman, Lei-da Chen, M. Frolick (1997)
Information Systems Management
T. Clark, H. Lee (2000)
Performance, interdependence and coordination in business‐to‐business electronic commerce and supply chain managementInformation Technology and Management, 1
Accenture
European CPFR Insights
Katia Campo, E. Gijsbrechts, Patricia Nisol (2000)
Towards understanding consumer response to stock-outsJournal of Retailing, 76
J. Ryan, Frank Chen (2000)
Quantifying the Bullwhip Effect in a Simple Supply Chain: The Impact of Forecasting, Lead Times, and Information.: The Impact of Forecasting, Lead Times, and Information., 46
J. Holmström, Kary Främling, R. Kaipia, J. Saranen (2002)
Collaborative planning forecasting and replenishment: new solutions needed for mass collaborationSupply Chain Management, 7
Purpose – This paper aims to focus on the store ordering and replenishment practices which appear to be the major cause behind the problem of out‐of‐stock situations. A collaborative store replenishment practice, enabled by an internet‐based platform is examined. By enabling information and knowledge sharing between retail store managers and suppliers' salesmen, this practice leads to increased order accuracy and, as a result, to fewer out‐of‐stock situations. Design/methodology/approach – The research presented in this paper has been empirical in nature, involving a field experiment with a major retailer and several suppliers in Greece. Pre‐ and post‐experiment measurements were conducted and the quantitative results were statistically analyzed in order to assess the impact of collaborative store ordering on shelf availability. The quantitative measurements were repeated over several years, offering a longitudinal view on the experiment. Qualitative findings from the field experiment are also discussed. Findings – The empirical results from the field experiment show a reduction in out‐of‐stock situations by more than 50 percent combined with no significant statistical variation in total observed inventory levels. Qualitative findings regarding the practical aspects of the process as well as organizational issues are also acquired. Originality/value – Low shelf availability and the respective sales loss is one of the major issues retailers and suppliers face today. This paper examines a new replenishment process, involving supplier‐retailer collaboration supported by daily information sharing of POS data and other information over an internet platform, which leads to increased shelf availability by addressing one of its major causes. Thus, the empirical results presented in the paper have important implications for practitioners. In addition, the paper contributes from a methodological perspective to the academic community, by describing the way the field experiment was conducted and the quantitative results were analyzed as a means to evaluate a new business practice and Internet‐based collaboration platform.
Supply Chain Management An International Journal – Emerald Publishing
Published: Jan 25, 2008
Keywords: Shelf space; Stock control; Knowledge sharing; Electronic commerce; Greece
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.