The high‐performance organization: developing teamwork where it counts

The high‐performance organization: developing teamwork where it counts Using a quasi‐experimental design, reports the findings of a study on the impact of high‐performance work teams on job characteristics, employee satisfaction, organization culture and quality. A naturally occurring control (n = 50) and experimental group (n = 50) were identified in one research site and questionnaires were distributed to both groups prior to and eight months into the high‐performance intervention. The results reveal a significant improvement in work variety, autonomy, satisfaction with feedback on performance, satisfaction with work allocation and suggestion/idea input. With respect to organization culture and beliefs, it was found that seven of the ten dimensions measured improved significantly. Finally, some quality gains were witnessed with only minimal extra resources. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Decision Emerald Publishing

The high‐performance organization: developing teamwork where it counts

Management Decision, Volume 33 (2): 8 – Mar 1, 1995

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Publisher
Emerald Publishing
Copyright
Copyright © 1995 MCB UP Ltd. All rights reserved.
ISSN
0025-1747
DOI
10.1108/00251749510081737
Publisher site
See Article on Publisher Site

Abstract

Using a quasi‐experimental design, reports the findings of a study on the impact of high‐performance work teams on job characteristics, employee satisfaction, organization culture and quality. A naturally occurring control (n = 50) and experimental group (n = 50) were identified in one research site and questionnaires were distributed to both groups prior to and eight months into the high‐performance intervention. The results reveal a significant improvement in work variety, autonomy, satisfaction with feedback on performance, satisfaction with work allocation and suggestion/idea input. With respect to organization culture and beliefs, it was found that seven of the ten dimensions measured improved significantly. Finally, some quality gains were witnessed with only minimal extra resources.

Journal

Management DecisionEmerald Publishing

Published: Mar 1, 1995

Keywords: Corporate culture; Job design; Quality of working life; Teams

References

  • Life in the cell: supervision and teamwork in a manufacturing systems engineering environment
    Buchanan, D.; Preston, D.
  • Functional specialization and work attitudes
    Shepard, J.
  • The unionisation and productivity debate: an employee opinion survey in Ireland
    Toner, W.

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