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The five Ss of retail operations: a model and tool for improvement

The five Ss of retail operations: a model and tool for improvement Reviews the academic and practitioner literature on retail operations and identifies five core elements of retail operations. Proposes a method by which managers can examine ways of improving their operations by the use of a modified cause-effect technique. Provides worked examples of the technique. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Retail & Distribution Management Emerald Publishing

The five Ss of retail operations: a model and tool for improvement

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Publisher
Emerald Publishing
Copyright
Copyright © 2003 MCB UP Ltd. All rights reserved.
ISSN
0959-0552
DOI
10.1108/09590550310497049
Publisher site
See Article on Publisher Site

Abstract

Reviews the academic and practitioner literature on retail operations and identifies five core elements of retail operations. Proposes a method by which managers can examine ways of improving their operations by the use of a modified cause-effect technique. Provides worked examples of the technique.

Journal

International Journal of Retail & Distribution Management – Emerald Publishing

Published: Oct 1, 2003

Keywords: Problem solving; Operations management; Cause and effect analysis

References

  • Applying the balanced scorecard concept: an experience report
    Ahn, H.