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The ESEP Project at Glasgow Caledonian University and the implications for LIS evaluation

The ESEP Project at Glasgow Caledonian University and the implications for LIS evaluation This paper considers the assessment and enhancement of student feedback within a University Library context. It examines the assessment of the overall experience of the student of the university as a whole and the role that the library plays in that. Lessons can be learned from the article about the role of the information service in supporting the mission of the parent organisation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

The ESEP Project at Glasgow Caledonian University and the implications for LIS evaluation

John Crawford; Sarah Riley
Performance Measurement and Metrics , Volume 1 (1): 16 – Apr 1, 2000
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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1467-8047
DOI
10.1108/EUM0000000007223
Publisher site
See Article on Publisher Site

Abstract

This paper considers the assessment and enhancement of student feedback within a University Library context. It examines the assessment of the overall experience of the student of the university as a whole and the role that the library plays in that. Lessons can be learned from the article about the role of the information service in supporting the mission of the parent organisation.

Journal

Performance Measurement and Metrics – Emerald Publishing

Published: Apr 1, 2000

Keywords: Academic libraries; Performance measurement; Students

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