Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

The Effectiveness of Counselling Services

The Effectiveness of Counselling Services An article in two parts which considers the level of counsellingactivity within specific UK organizations and the functioning of an EAPin one company. Aims, overall, to offer some qualitative evidence ofcounselling services effectiveness. Part 1 used a questionnaire andpostal survey to ascertain those organizations providing EAP orcounselling services. Considers who performs the counselling service,access to the service, the scope of problems dealt with, and how closelythe service matches the essential characteristics of an EAP. Found onlyone organization that fulfilled all the criteria. Part 2 used structuredinterviews with employees in one organization. Charts employees viewson awareness of the EAP, the quality of service being offered, benefitsand disadvantages, and involvement of EAP staff in organizationalchange. Results indicate some lack of awareness of the full role ofEAPs and some stigma associated with using the service. On the wholethe EAP is wellreceived. Advises against EAP staff becoming involved inorganizational change in case the core function of the service isdiluted. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Employee Counselling Today Emerald Publishing

The Effectiveness of Counselling Services

Employee Counselling Today , Volume 5 (5): 5 – May 1, 1993

Loading next page...
 
/lp/emerald-publishing/the-effectiveness-of-counselling-services-0j3Gxii9qB
Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0955-8217
DOI
10.1108/13665629310049375
Publisher site
See Article on Publisher Site

Abstract

An article in two parts which considers the level of counsellingactivity within specific UK organizations and the functioning of an EAPin one company. Aims, overall, to offer some qualitative evidence ofcounselling services effectiveness. Part 1 used a questionnaire andpostal survey to ascertain those organizations providing EAP orcounselling services. Considers who performs the counselling service,access to the service, the scope of problems dealt with, and how closelythe service matches the essential characteristics of an EAP. Found onlyone organization that fulfilled all the criteria. Part 2 used structuredinterviews with employees in one organization. Charts employees viewson awareness of the EAP, the quality of service being offered, benefitsand disadvantages, and involvement of EAP staff in organizationalchange. Results indicate some lack of awareness of the full role ofEAPs and some stigma associated with using the service. On the wholethe EAP is wellreceived. Advises against EAP staff becoming involved inorganizational change in case the core function of the service isdiluted.

Journal

Employee Counselling TodayEmerald Publishing

Published: May 1, 1993

There are no references for this article.