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The effective application of SAP R/3: a proposed model of best practice

The effective application of SAP R/3: a proposed model of best practice Although SAP R/3 has become widely utilised as a means to change IT systems and business processes, not all organizations embarking on its implementation have achieved their intended results. However, leading practices have demonstrated that success is essentially conditional on managing adequately the complex context of implementation, which necessitates organizational changes across various key areas related to strategy, business processes, IT, structure, culture, and management systems. This paper describes a proposed model presenting the implementation of SAP R/3 from an integrative and holistic perspective. The model is developed based on reported experiences of several best practice organizations. The central theme of the paper argues that at the heart of effective SAP R/3 implementation, a fully balanced perspective has to be taken. On the other hand, the exclusive focus on technical aspects, at the cost of change management elements, has proved to be far from successful. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Logistics Information Management Emerald Publishing

The effective application of SAP R/3: a proposed model of best practice

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0957-6053
DOI
10.1108/09576050010326556
Publisher site
See Article on Publisher Site

Abstract

Although SAP R/3 has become widely utilised as a means to change IT systems and business processes, not all organizations embarking on its implementation have achieved their intended results. However, leading practices have demonstrated that success is essentially conditional on managing adequately the complex context of implementation, which necessitates organizational changes across various key areas related to strategy, business processes, IT, structure, culture, and management systems. This paper describes a proposed model presenting the implementation of SAP R/3 from an integrative and holistic perspective. The model is developed based on reported experiences of several best practice organizations. The central theme of the paper argues that at the heart of effective SAP R/3 implementation, a fully balanced perspective has to be taken. On the other hand, the exclusive focus on technical aspects, at the cost of change management elements, has proved to be far from successful.

Journal

Logistics Information ManagementEmerald Publishing

Published: Jun 1, 2000

Keywords: BPR; Benchmarking; Information technology; Implementation; Business strategy

References