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The effect of social networking sites use on employees’ knowledge sharing

The effect of social networking sites use on employees’ knowledge sharing The purpose of this study is to investigate the relationship of social networking sites (SNSs) use, bridging social capital (BSC) and job satisfaction (JS) with knowledge sharing (KS) of employees. With the advent of social media and its technologies, it becomes opportune for organizations and practitioners to understand if the technology has usefulness for its employees.Design/methodology/approachAfter a thorough literature review, a research model was proposed and tested to identify the possible relationship between the variables. The results were validated using appropriate research tools such as hierarchical regression.FindingsSNS use, BSC and JS were found to be positively associated with KS and the three variables together influenced KS more favorably. However, there was no significant association of SNS use with JS and BSC of employees, unlike past research conducted in the context of different countries.Research limitations/implicationsThe authors identified the workplace implications of SNSs use in enabling KS and also the positive impact of losing network ties and JS of employees in enhancing KS.Practical implicationsThese findings can provide insight to managers on the importance of SNSs and the formation of lose – tie networks for aiding in KS.Originality/valueThe study is the first to explore the BSC dimension in the context of SNS use and KS and propose a model to identify the association between SNS use, JS, BSC and KS in a single study. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png European Journal of Training and Development Emerald Publishing

The effect of social networking sites use on employees’ knowledge sharing

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2046-9012
DOI
10.1108/ejtd-02-2020-0027
Publisher site
See Article on Publisher Site

Abstract

The purpose of this study is to investigate the relationship of social networking sites (SNSs) use, bridging social capital (BSC) and job satisfaction (JS) with knowledge sharing (KS) of employees. With the advent of social media and its technologies, it becomes opportune for organizations and practitioners to understand if the technology has usefulness for its employees.Design/methodology/approachAfter a thorough literature review, a research model was proposed and tested to identify the possible relationship between the variables. The results were validated using appropriate research tools such as hierarchical regression.FindingsSNS use, BSC and JS were found to be positively associated with KS and the three variables together influenced KS more favorably. However, there was no significant association of SNS use with JS and BSC of employees, unlike past research conducted in the context of different countries.Research limitations/implicationsThe authors identified the workplace implications of SNSs use in enabling KS and also the positive impact of losing network ties and JS of employees in enhancing KS.Practical implicationsThese findings can provide insight to managers on the importance of SNSs and the formation of lose – tie networks for aiding in KS.Originality/valueThe study is the first to explore the BSC dimension in the context of SNS use and KS and propose a model to identify the association between SNS use, JS, BSC and KS in a single study.

Journal

European Journal of Training and DevelopmentEmerald Publishing

Published: May 12, 2021

Keywords: Social media; Learning; Job satisfaction; Knowledge sharing; Bridging social capital; Social networking sites use

References