Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/the-development-of-a-supply-chain-management-process-maturity-model-4NjoJN51CU
References (22)
-
M. Hammer, S. Stanton (1999)
How process enterprises really work.Harvard business review, 77 6
-
M. Porter (1985)
Competitive Advantage: Creating and Sustaining Superior Performance -
E. Miya (1985)
On "Software engineering"ACM SIGSOFT Softw. Eng. Notes, 10
-
10.1016/S0007-6813(05)80064-3
-
10.4324/9780367815608
-
T.H. Davenport, J.E. Short
The new industrial engineering: information technology and business process redesign -
Peter Gyngell (1994)
Process Innovation: Reengineering Work through Information TechnologyEuropean Journal of Information Systems, 3
-
M. Paulk, B. Curtis, Mary Chrissis (2001)
Capability Maturity Model for Software -
F. Caeldries (1994)
Reengineering the Corporation: A Manifesto for Business RevolutionAcademy of Management Review, 19
-
(1996)
The wider research context of business process analysis”, working paper, Center for Research on Organizations, Management and Technical Change -
Software Engineering Institute
The rational unified process and the capability maturity model -
T. Davenport (1992)
Process Innovation: Reengineering Work Through Information Technology -
M. Hammer (1996)
Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives -
R. Coombs, R. Hull
The wider research context of business process analysis -
G. Day (1994)
The Capabilities of Market-Driven OrganizationsJournal of Marketing, 58
-
M. Walton (1986)
The Deming management method -
William Ibbs, P. Young, Hoon Kwak (2000)
Assessing Project Management MaturityProject Management Journal, 31
-
V. Grover, S. Jeong, William Kettinger, Shouhong Wang (1995)
The Implementation of Business Process ReengineeringJ. Manag. Inf. Syst., 12
-
(1995)
The horizontal company -
M. Hammer
Beyond Reengineering: How the Process‐Centered Organization Is Changing Our Lives -
Kevin McCormack, W. Johnson (2001)
Business Process Orientation: Gaining the E-Business Competitive Advantage -
Donald Harter, M. Krishnan, S. Slaughter (2000)
Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product DevelopmentManagement Science, 46
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1359-8546
- DOI
- 10.1108/13598540410550019
- Publisher site
- See Article on Publisher Site
Abstract
The concept of process maturity proposes that a process has a lifecycle that is assessed by the extent to which the process is explicitly defined, managed, measured and controlled. A maturity model assumes that progress towards goal achievement comes in stages. The supply chain maturity model presented in this paper is based on concepts developed by researchers over the past two decades. The Software Engineering Institute has also applied the concept of process maturity to the software development process in the form of the capability maturity model. This paper examines the relationship between supply chain management process maturity and performance, and provides a supply chain management process maturity model for enhanced supply chain performance.
Journal
Supply Chain Management An International Journal – Emerald Publishing
Published: Sep 1, 2004
Keywords: Supply chain management; Process management; Performance management; Modelling