Purpose – Futurice is an international software design and development house that has grown from three to 150 people in 12 years. In the middle of the growth, people who earlier made perfectly rational and clever decisions independently started suddenly to make bad and unjustifiable decisions. The purpose of this paper is to examine the company strategy to improve decision making and overall performance. Design/methodology/approach – The paper looks at how the company responded by making all company information completely transparent to all its staff. All employees were recommended to make decisions concerning themselves and the work environment. Futurice became very active in fostering a sense of caring. The company also started actively to develop company strategy, vision, mission and short‐term goals with its employees. Findings – The paper reveals that the chosen way has been successful. Futurice has been growing quickly in all its European offices and yet it is very profitable. People rarely leave the organization and customer satisfaction is also high. Originality/value – This case study gives HR professionals looking to improve employee decision making an example of a successful strategy.
Strategic HR Review – Emerald Publishing
Published: Feb 15, 2013
Keywords: Human resource management; Employees behaviour; Employees involvement; Decision making; Trust; Transparency; Caring; Agile management; Lean thinking
It’s your single place to instantly
discover and read the research
that matters to you.
Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.
All for just $49/month
Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly
Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.
Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.
Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.
All the latest content is available, no embargo periods.
“Hi guys, I cannot tell you how much I love this resource. Incredible. I really believe you've hit the nail on the head with this site in regards to solving the research-purchase issue.”Daniel C.
“Whoa! It’s like Spotify but for academic articles.”@Phil_Robichaud
“I must say, @deepdyve is a fabulous solution to the independent researcher's problem of #access to #information.”@deepthiw
“My last article couldn't be possible without the platform @deepdyve that makes journal papers cheaper.”@JoseServera