Purpose – The article aims to investigate the customers for the document supply of print serials. Design/methodology/approach – The study is based on data from INIST‐CNRS for document supply requests in pharmacology. Data were collected from 1998 to 2005 (10,000+ customer accounts with 4.6m orders). Findings – The article provides information about the distribution of orders per customer type, about the geographical origin of customers, about the ordering trends among pharmaceutical customers and of pharmaceutical journals. Originality/value – This is the last of three articles on a longitudinal study over 13 years on different aspects of the relationship between document supply and impact factor (citations) in pharmacology, a scientific domain with a high use of scientific information.
Interlending & Document Supply – Emerald Publishing
Published: Aug 21, 2007
Keywords: Document delivery; Pharmacology; Electronic document delivery; Serials
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