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An escalating situation in one of Hanover Housing Association's extra Care schemes resulted in an abuse enquiry. This article sketches the situation and the action taken. Two key points emerge: in some circumstances, social services departments may opt not to get involved in situations of alleged elder abuse; and use of the term ‘abuse’ may sometimes be counterproductive. Names have been changed to protect identities.
The Journal of Adult Protection – Emerald Publishing
Published: Nov 1, 2002
Keywords: Sheltered accommodation; Psychological abuse; Use of terminology; Inter‐agency issues
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