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THE COMMUNICATION AND PROBLEMSOLVING SKILLS INDEX HOW TO USE IT IN TRAINING

THE COMMUNICATION AND PROBLEMSOLVING SKILLS INDEX HOW TO USE IT IN TRAINING Introduces the Communication Diamond Model, which features thefollowing key skill areas found in communication between people at workenquiry, diagnosis, summarizing, proposing, directing, and informing.Describes the measures designed to assess these skills theCommunication and Problemsolving Skills Index and Profile System. Alsodetails a workshop available for those wishing to train in the use ofthese measures. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial and Commercial Training Emerald Publishing

THE COMMUNICATION AND PROBLEMSOLVING SKILLS INDEX HOW TO USE IT IN TRAINING

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References (1)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0019-7858
DOI
10.1108/00197859210009720
Publisher site
See Article on Publisher Site

Abstract

Introduces the Communication Diamond Model, which features thefollowing key skill areas found in communication between people at workenquiry, diagnosis, summarizing, proposing, directing, and informing.Describes the measures designed to assess these skills theCommunication and Problemsolving Skills Index and Profile System. Alsodetails a workshop available for those wishing to train in the use ofthese measures.

Journal

Industrial and Commercial TrainingEmerald Publishing

Published: Feb 1, 1992

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