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The cat's pyjamas? Performance indicators for national libraries

The cat's pyjamas? Performance indicators for national libraries Purpose – The purpose of this paper is to provide an overview of the new Technical Report ISO 28118 “Performance measures for national libraries”. Design/methodology/approach – The paper reports on the mission and main tasks of national libraries as defined by the technical report, and describes some 30 performance indicators including indicators that are specifically relevant to national libraries. The paper also explains the process by which indicators were selected and tested. Findings – The rationale for the establishment of a new standard is examined and perspectives offered on its envisaged application and further development. Originality/value – This paper gives an informative preview of the Technical Report which, at the time of writing, is in the process of being published. It serves as a useful introduction to the report for those who may wish to adopt the standard in future, and whilst primarily aimed at national libraries it is potentially relevant for regional libraries with similar tasks and missions. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Performance Measurement and Metrics Emerald Publishing

The cat's pyjamas? Performance indicators for national libraries

Roswitha Poll
Performance Measurement and Metrics , Volume 9 (2): 8 – Jul 4, 2008
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References (7)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1467-8047
DOI
10.1108/14678040810906817
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to provide an overview of the new Technical Report ISO 28118 “Performance measures for national libraries”. Design/methodology/approach – The paper reports on the mission and main tasks of national libraries as defined by the technical report, and describes some 30 performance indicators including indicators that are specifically relevant to national libraries. The paper also explains the process by which indicators were selected and tested. Findings – The rationale for the establishment of a new standard is examined and perspectives offered on its envisaged application and further development. Originality/value – This paper gives an informative preview of the Technical Report which, at the time of writing, is in the process of being published. It serves as a useful introduction to the report for those who may wish to adopt the standard in future, and whilst primarily aimed at national libraries it is potentially relevant for regional libraries with similar tasks and missions.

Journal

Performance Measurement and Metrics – Emerald Publishing

Published: Jul 4, 2008

Keywords: Performance measures; National libraries; International standards

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