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P. Senge (1997)
THE FIFTH DISCIPLINEMeasuring Business Excellence, 1
A. Trompenaars
Riding the Waves of Culture
G. Hay (1989)
Everyone can winScience and Public Policy, 16
Glen Fisher (1988)
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J. Himes (1980)
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Trompenaars A. (1993)
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H. Bedi
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J. Kao (1993)
The worldwide web of Chinese businessHarvard Business Review, 71
C. Hampden‐Turner
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C. Argyris
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G. Hofstede
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C. Argyris, R. Vecchio (1982)
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K.W. Thomas, R.H. Kilmann
The Thomas‐Kilman Conflict Mode Instrument
Deals with cross‐cultural issues involved in conflict resolution in a high‐technology corporation based in South‐east Asia. Examines the differences in conflict‐handling styles between Asians and North Americans and how these differences affect management in the corporation. Describes how interventionists working with management discovered that differing cultural approaches to reasoning and handling conflict can lead to organizational ineffectiveness unless there is mutual understanding and the development of shared meanings.
Journal of Managerial Psychology – Emerald Publishing
Published: Nov 1, 1995
Keywords: Conflict; Management attitudes; National cultures
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