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Purpose – The purpose of this paper is to show how 1940s and 1950s motivation research laid the foundations of present day consumer behavior as a discipline. Design/methodology/approach – This research uses standard historical methodology – heavy reliance upon primary sources, avoidance of anachronism, heavy use of contemporary quotations, and effort to explain and interpret. Findings – Using sociology, anthropology, and clinical psychology to explain how and why consumers buy, motivation research provided business with valuable information, and, in the long run, began today's consumer behavior field of study. Originality/value – This paper offers a different view of motivation research, stressing its use of sociology and anthropology. It offers a corrective to the prevailing over‐emphasis on Ernest Dichter.
Journal of Historical Research in Marketing – Emerald Publishing
Published: Apr 26, 2013
Keywords: Motivation research; Product symbolism; Social class; Culture; Marketing history; Consumers; Consumer behaviour; Modern history
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