Whether you use the polite euphemism shrinkage or the blunter term shop theft, the fact remains that losses through pilfering and as a result of staff dishonesty and carelessness constitute a sustained assault on your profits. Much can be achieved by a comprehensive management policy aimed at the reduction of losses tighter stock control procedures, till disciplines, closer attention to layout, more care with staff recruitment. Losses which can become crippling, if left unchecked, can be reduced to the tolerable.
Retail and Distribution Management – Emerald Publishing
Published: Feb 1, 1974
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