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Taking the stakeholder view

Taking the stakeholder view Chronicles a three‐step performance measurement model based on an organization's most important stakeholders: the problem; the possible solution; and underlying assumption. States that the identification of the most important stakeholders, usually owners, customers and employees, but also extending to regulators, suppliers and local communities, is first. Graphic use of figures aids in explanation. Posits that periodic assessment is required to implement regular assessment of improvement and to develop regular reporting processes. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The Antidote Emerald Publishing

Taking the stakeholder view

The Antidote , Volume 1 (1): 2 – Apr 1, 1996

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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
1363-8483
DOI
10.1108/EUM0000000006391
Publisher site
See Article on Publisher Site

Abstract

Chronicles a three‐step performance measurement model based on an organization's most important stakeholders: the problem; the possible solution; and underlying assumption. States that the identification of the most important stakeholders, usually owners, customers and employees, but also extending to regulators, suppliers and local communities, is first. Graphic use of figures aids in explanation. Posits that periodic assessment is required to implement regular assessment of improvement and to develop regular reporting processes.

Journal

The AntidoteEmerald Publishing

Published: Apr 1, 1996

Keywords: Stakeholders; Performance measurement; Organizational performance

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