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Systematic rewards

Systematic rewards Covers some of the reward strategies commonly used by management to motivate individual employees. Contends that the use of reward strategies within companies can cause individuals to become more concerned with their own immediate goals and rewards than with Customer service and also, therefore, the ultimate good of the organization, as well as creating barriers to teamwork. Suggests that managers need to create a reward system in which they are the supplier and the employee is the customer, from whom they should obtain feedback. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

Systematic rewards

Bradley, Mike
The TQM Magazine , Volume 4 (5) – May 1, 1992
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0954-478X
DOI
10.1108/09544789210034518
Publisher site
See Article on Publisher Site

Abstract

Covers some of the reward strategies commonly used by management to motivate individual employees. Contends that the use of reward strategies within companies can cause individuals to become more concerned with their own immediate goals and rewards than with Customer service and also, therefore, the ultimate good of the organization, as well as creating barriers to teamwork. Suggests that managers need to create a reward system in which they are the supplier and the employee is the customer, from whom they should obtain feedback.

Journal

The TQM Magazine – Emerald Publishing

Published: May 1, 1992

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