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Supply chain integration: an international comparison of maturity

Supply chain integration: an international comparison of maturity Purpose – The purpose of this paper is to examine the uptake of supply chain integration (SCI) principles internationally and the resultant integration maturity. Design/methodology/approach – A rigorous supply chain diagnostics methodology called the Quick Scan is used to assess the integration maturity of 72 value streams located in New Zealand, Thailand and the UK. Findings – The majority of the organisations studied are struggling to turn the SCI concept into reality. Supply chains on average are poorly integrated. However, there exist a handful of exemplar cases that provide guidance; levels of integration maturity appear not to differ internationally. Research limitations/implications – Only three nations are compared, hence the sample is not fully representative of all countries and industries. There is a significant gap between supply chain rhetoric and practice; clear guidance on how to enable effective integration is required. National settings do not appear to affect the extent of application of supply chain management concepts. Practical implications – SCI is a very difficult undertaking. Indifferent practice is the norm. If organisations can attain even the middle ground of internal integration they will outperform many of their competitors. Originality/value – The paper presents an international benchmark of SCI maturity involving three triangulated measures of supply chain performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Asia Pacific Journal of Marketing and Logistics Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1355-5855
DOI
10.1108/13555851111165075
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to examine the uptake of supply chain integration (SCI) principles internationally and the resultant integration maturity. Design/methodology/approach – A rigorous supply chain diagnostics methodology called the Quick Scan is used to assess the integration maturity of 72 value streams located in New Zealand, Thailand and the UK. Findings – The majority of the organisations studied are struggling to turn the SCI concept into reality. Supply chains on average are poorly integrated. However, there exist a handful of exemplar cases that provide guidance; levels of integration maturity appear not to differ internationally. Research limitations/implications – Only three nations are compared, hence the sample is not fully representative of all countries and industries. There is a significant gap between supply chain rhetoric and practice; clear guidance on how to enable effective integration is required. National settings do not appear to affect the extent of application of supply chain management concepts. Practical implications – SCI is a very difficult undertaking. Indifferent practice is the norm. If organisations can attain even the middle ground of internal integration they will outperform many of their competitors. Originality/value – The paper presents an international benchmark of SCI maturity involving three triangulated measures of supply chain performance.

Journal

Asia Pacific Journal of Marketing and LogisticsEmerald Publishing

Published: Aug 30, 2011

Keywords: Supply chain integration; Benchmarking; International comparisons; New Zealand; Thailand; United Kingdom

References