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- Publisher
- Emerald Publishing
- Copyright
- © Emerald Publishing Limited
- ISSN
- 0143-7739
- DOI
- 10.1108/lodj-01-2022-0030
- Publisher site
- See Article on Publisher Site
Abstract
Research suggests that supervisor expectations regarding the need to respond quickly to work-related messages (SE) tend to be positively related to employees' levels of emotional exhaustion. In the present research paper, the authors examine the indirect – through emotional exhaustion – effects of these expectations on employees' levels of family satisfaction, life satisfaction and sleep quality. They also explore whether and how these associations differ between employees working on-site (n = 158) or remotely (n = 284).Design/methodology/approachA total of 442 employees completed an online survey that covered measures on SE, emotional exhaustion, family and life satisfaction and sleep quality.FindingsAs hypothesized, the results of the study revealed that the indirect effects of SE on family satisfaction, life satisfaction and sleep quality were significantly mediated by emotional exhaustion. Finally, the relations between SE and the mediator (emotional exhaustion) were stronger among employees working on-site than among employees working remotely.Practical implicationsSE prevention could be encouraged to decrease employees' emotional exhaustion, in turn increasing their sleep quality, family satisfaction and life satisfaction.Originality/valueThese results revealed that working remotely helped buffer the undesirable effects of SE on emotional exhaustion.
Journal
Leadership & Organization Development Journal – Emerald Publishing
Published: Apr 6, 2022
Keywords: Supervisor pressure; Communication technologies; Burnout; Satisfaction; Sleep; Mediation; Moderation; Remote working