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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2007 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1750-6182
- DOI
- 10.1108/17506180710817710
- Publisher site
- See Article on Publisher Site
Abstract
Purpose – An emerging hospitality studies focus amongst British academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. This short paper introduces the papers in the special issue. Design/methodology/approach – Provides a brief review of the papers within the issue. Findings – The study of host and guest transactions extends beyond commercial hospitality management activities. A large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality management, employee relations, customer and employee transactions as well as the development of customer loyalty can also be informed by the study of hospitality through the study of host guest transactions. Originality/value – Outlines how the papers in this special issue provide a flavor of some of the research themes that social science perspectives suggest.
Journal
International Journal of Culture, Tourism and Hospitality Research – Emerald Publishing
Published: Aug 14, 2007
Keywords: Hospitality management; Hospitality services