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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1463-7154
- DOI
- 10.1108/14637150410559207
- Publisher site
- See Article on Publisher Site
Abstract
The supply chain presents many challenges for management and for the design of performance measurement systems. It is possibly one of the final structural areas of business in which significant savings are to be made, and it is becoming an increasingly important strategic tool as trade becomes global in perspective. To assess the problems faced in the supply chain, this paper begins with an overview of where we are in terms of the development of performance measurement theory. It then highlights two key issues that the supply chain raises in measuring performance in an intra‐organisation scenario before identifying no fewer than nine preconditions necessary for effective and dynamic performance measurement within supply chains.
Journal
Business Process Management Journal – Emerald Publishing
Published: Oct 1, 2004
Keywords: Performance management; Organizational analysis; Supply chain management; Information management; Performance measurement (quality)