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State‐of‐the‐art study on self‐assessment

State‐of‐the‐art study on self‐assessment Based on a recent European Committee‐sponsored survey on quality management self‐assessment. Outlines research methodology and main findings. Details reasons for self‐assessment in companies and methods of self‐assessment, and discusses whether or not self‐assessment is worthwhile. Provides key learning points based on respondents’ experiences. Concludes that self‐assessment helps management understand what TQM is about and how important it is for the organization. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The TQM Magazine Emerald Publishing

State‐of‐the‐art study on self‐assessment

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References (1)

Publisher
Emerald Publishing
Copyright
none
ISSN
0954-478X
DOI
10.1108/09544789510092845
Publisher site
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Abstract

Based on a recent European Committee‐sponsored survey on quality management self‐assessment. Outlines research methodology and main findings. Details reasons for self‐assessment in companies and methods of self‐assessment, and discusses whether or not self‐assessment is worthwhile. Provides key learning points based on respondents’ experiences. Concludes that self‐assessment helps management understand what TQM is about and how important it is for the organization.

Journal

The TQM Magazine – Emerald Publishing

Published: Aug 1, 1995

Keywords: Management; Self‐assessment; TQM

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