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/lp/emerald-publishing/standardized-measures-in-the-changing-information-environment-pHWNFDPZr0
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2006 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1467-8047
- DOI
- 10.1108/14678040610713093
- Publisher site
- See Article on Publisher Site
Abstract
Purpose – The purpose of this paper is to outline the changes in the information world that libraries are confronted with, and how new services are measured to ensure their usefulness. Design/methodology/approach – The paper examines the standardised measures for the changing information environment. Findings – Standardizing definitions and methods for the assessment of input, output and impact of library services will assist libraries in demonstrating value for money in the ongoing changes. Originality/value – The paper examines the extent of international consensus on data to be collected and indicators to be used.
Journal
Performance Measurement and Metrics – Emerald Publishing
Published: Sep 1, 2006
Keywords: Measurement; Standardization; International standards; Libraries; Information centres