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Spreadsheets in business

Spreadsheets in business The commercial spreadsheet is 21 years old and is now a commonplace business tool. To assess its impact on today's modern business, this paper presents research based on a questionnaire survey of 227 respondents drawn from a range of business disciplines, and at various levels within their organisations. The results suggests that over 80 per cent are regular spreadsheet users, with Excel being the dominant spreadsheet. However, while its use in a variety of business applications is apparent, often only relatively low-level features of the spreadsheet are utilised. Limited and inappropriate training persists and it is argued that unless this issue is embraced and appropriate resources channelled into developing expertise in this area, companies are unlikely to fully capitalise on the potential of the spreadsheet to encourage knowledge transfer and enhance workplace performance. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Industrial Management & Data Systems Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0263-5577
DOI
10.1108/02635570010353938
Publisher site
See Article on Publisher Site

Abstract

The commercial spreadsheet is 21 years old and is now a commonplace business tool. To assess its impact on today's modern business, this paper presents research based on a questionnaire survey of 227 respondents drawn from a range of business disciplines, and at various levels within their organisations. The results suggests that over 80 per cent are regular spreadsheet users, with Excel being the dominant spreadsheet. However, while its use in a variety of business applications is apparent, often only relatively low-level features of the spreadsheet are utilised. Limited and inappropriate training persists and it is argued that unless this issue is embraced and appropriate resources channelled into developing expertise in this area, companies are unlikely to fully capitalise on the potential of the spreadsheet to encourage knowledge transfer and enhance workplace performance.

Journal

Industrial Management & Data SystemsEmerald Publishing

Published: Nov 1, 2000

Keywords: Surveys; Training; Information technology

References