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Argues that outsourcing inevitably impacts on a range of organizational characteristics and their dynamic balance. States that though there are arguments in favour of outsourcing these are based on analysis of the system's formal side — which contain the technology‐based sub‐systems enabling change. Posits the informal side is a higher challenge to analyse and its informal information systems do not lend themselves to re‐engineering using information technology. Concludes that as organizations seek a balance appropriate to the 21st century, given the rapidly development technological and competitive environment, they are sure to move towards network structures.
The Antidote – Emerald Publishing
Published: Nov 1, 1997
Keywords: Outsourcing; Corporate culture; Networks
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