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Social disruption of the tourism and hospitality industries: implications for post-COVID-19 pandemic recovery

Social disruption of the tourism and hospitality industries: implications for post-COVID-19... The purpose of this study is to examine how societal disruptions in the wake of disasters and crises also disrupt the tourism and hospitality industries.Design/methodology/approachThis paper takes a case-study approach. First, the literature on disasters/crises is reviewed; then three cases in which disasters impacted local, regional and global tourism and hospitality industries are examined: Hurricane Katrina, Arab Spring and the COVID-19 pandemic.FindingsThree principles are proposed to assist in mitigating the impacts of disaster on the tourist industry. These principles also serve as a means of potentially re-orienting and guiding the tourism and hospitality industries toward a sustainable and equitable future.Originality/valueIn addition to the three guiding principles offered in this paper; the examination of COVID-19 offers a novel case in which tourism is impacted globally by a singular disaster. Findings and implications from this case will guide recovery and, potentially, allow for a reconceptualization of the tourism and hospitality industries. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Worldwide Hospitality and Tourism Themes Emerald Publishing

Social disruption of the tourism and hospitality industries: implications for post-COVID-19 pandemic recovery

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References (80)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1755-4217
eISSN
1755-4217
DOI
10.1108/whatt-02-2021-0038
Publisher site
See Article on Publisher Site

Abstract

The purpose of this study is to examine how societal disruptions in the wake of disasters and crises also disrupt the tourism and hospitality industries.Design/methodology/approachThis paper takes a case-study approach. First, the literature on disasters/crises is reviewed; then three cases in which disasters impacted local, regional and global tourism and hospitality industries are examined: Hurricane Katrina, Arab Spring and the COVID-19 pandemic.FindingsThree principles are proposed to assist in mitigating the impacts of disaster on the tourist industry. These principles also serve as a means of potentially re-orienting and guiding the tourism and hospitality industries toward a sustainable and equitable future.Originality/valueIn addition to the three guiding principles offered in this paper; the examination of COVID-19 offers a novel case in which tourism is impacted globally by a singular disaster. Findings and implications from this case will guide recovery and, potentially, allow for a reconceptualization of the tourism and hospitality industries.

Journal

Worldwide Hospitality and Tourism ThemesEmerald Publishing

Published: Jul 21, 2021

Keywords: Social disruption; Arab Spring; Hurricane Katrina

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