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SMEs and e‐business

SMEs and e‐business This paper explores a range of issues surrounding the adoption of ICT and e‐business technologies and techniques by small and medium‐sized enterprises (SMEs). The paper reviews the nature and extent of the take‐up of these technologies by small firms, and the digital divides that have emerged. Models of e‐business adoption by SMEs are examined, the linear model being contrasted with the more realistic “PIT” model. Barriers to the adoption of e‐business technologies and techniques are discussed, together with factors that promote successful adoption, and the major role played by human capital. It is concluded that the take‐up of e‐business by SMEs needs to be seen as a means to an end and not an end in itself. Government preoccupation with the take‐up of the technology of e‐commerce needs to be tempered with a more realistic view of how small firms operate. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Small Business and Enterprise Development Emerald Publishing

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Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1462-6004
DOI
10.1108/14626000410551546
Publisher site
See Article on Publisher Site

Abstract

This paper explores a range of issues surrounding the adoption of ICT and e‐business technologies and techniques by small and medium‐sized enterprises (SMEs). The paper reviews the nature and extent of the take‐up of these technologies by small firms, and the digital divides that have emerged. Models of e‐business adoption by SMEs are examined, the linear model being contrasted with the more realistic “PIT” model. Barriers to the adoption of e‐business technologies and techniques are discussed, together with factors that promote successful adoption, and the major role played by human capital. It is concluded that the take‐up of e‐business by SMEs needs to be seen as a means to an end and not an end in itself. Government preoccupation with the take‐up of the technology of e‐commerce needs to be tempered with a more realistic view of how small firms operate.

Journal

Journal of Small Business and Enterprise DevelopmentEmerald Publishing

Published: Sep 1, 2004

Keywords: Electronic commerce; Small to medium‐sized enterprises; Human capital

References