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- Publisher
- Emerald Publishing
- Copyright
- © Emerald Publishing Limited
- ISSN
- 1463-7154
- DOI
- 10.1108/bpmj-12-2020-0573
- Publisher site
- See Article on Publisher Site
Abstract
This study aims to explore the impact of digital transformation on firm performance with the help of smart technologies.Design/methodology/approachThis study used a valid and well-structured survey to collect data from 460 respondents from 150 Small and medium-sized enterprises (SMEs) in Saudi Arabia. In order to analyze this data, SmartPLS software was used.FindingsThe empirical results of this study found that the digital transformation has no significant direct impact on firm performance. Therefore, in this situation, smart technologies play an important role in developing the link between digital transformation and firm performance.Originality/valueThis study contributes to the digital supply chain from SMEs' perspective by investigating the mediating role of smart technologies between digital transformation and firm performance.
Journal
Business Process Management Journal – Emerald Publishing
Published: Aug 10, 2021
Keywords: Digital supply chain; Digital transformation; Smart technologies; Firm performance; SMEs; Saudi Arabia