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Small manufacturing businesses: meeting decision support needs

Small manufacturing businesses: meeting decision support needs Small businesses play a crucial role in national and local economies, but their problems are not always accorded the same importance as those of larger organisations. Research shows that many small businesses fail from lack of management ability. It has been argued that small businesses can improve their performance and increase their competitiveness with better information and decision support systems (DSS). Study of the few research papers available reveals that the current use of computers in small and medium‐size enterprises (SMEs) is often limited, and geared to operational support rather than managerial decision making. The work discussed in this paper investigated current DSS use in small manufacturing businesses in Bedfordshire, and canvassed the views of managers as to what additional support they most needed. Conclusions are drawn from the results of interviews with managers of six small manufacturing businesses and a large‐scale self‐report survey of Bedfordshire firms. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Small Business and Enterprise Development Emerald Publishing

Small manufacturing businesses: meeting decision support needs

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Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
1462-6004
DOI
10.1108/EUM0000000006845
Publisher site
See Article on Publisher Site

Abstract

Small businesses play a crucial role in national and local economies, but their problems are not always accorded the same importance as those of larger organisations. Research shows that many small businesses fail from lack of management ability. It has been argued that small businesses can improve their performance and increase their competitiveness with better information and decision support systems (DSS). Study of the few research papers available reveals that the current use of computers in small and medium‐size enterprises (SMEs) is often limited, and geared to operational support rather than managerial decision making. The work discussed in this paper investigated current DSS use in small manufacturing businesses in Bedfordshire, and canvassed the views of managers as to what additional support they most needed. Conclusions are drawn from the results of interviews with managers of six small manufacturing businesses and a large‐scale self‐report survey of Bedfordshire firms.

Journal

Journal of Small Business and Enterprise DevelopmentEmerald Publishing

Published: Sep 1, 2000

Keywords: Decision‐support systems; Small‐ to medium‐sized enterprises; Manufacturing industry; Computers; Information systems

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