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Small firms and ISO 9000

Small firms and ISO 9000 Provides guidance for small firms contemplating implementing ISO 9000. Suggests that any programme aimed at small firms must be specific to requirements and not simply scaled down from those appropriate to larger companies. Reports on some of the author’s own experiences as an assessor of small companies and provides questions for small companies to ask of would‐be suppliers of training and/or certification. Proposes some guidelines regarding documentation and organization and notes that the key to a successful system is to keep it “simple, practical and user‐friendly”. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Training for Quality Emerald Publishing

Small firms and ISO 9000

Richard Collyer
Training for Quality , Volume 4 (1): 3 – Mar 1, 1996
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Publisher
Emerald Publishing
Copyright
Copyright © 1996 MCB UP Ltd. All rights reserved.
ISSN
0968-4875
DOI
10.1108/09684879610112855
Publisher site
See Article on Publisher Site

Abstract

Provides guidance for small firms contemplating implementing ISO 9000. Suggests that any programme aimed at small firms must be specific to requirements and not simply scaled down from those appropriate to larger companies. Reports on some of the author’s own experiences as an assessor of small companies and provides questions for small companies to ask of would‐be suppliers of training and/or certification. Proposes some guidelines regarding documentation and organization and notes that the key to a successful system is to keep it “simple, practical and user‐friendly”.

Journal

Training for Quality – Emerald Publishing

Published: Mar 1, 1996

Keywords: Assessment; Documentation; ISO 9000; Small firms

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